INCLEMENT WEATHER POLICY

Inclement weather may impact our ability to transport dogs to/from our home. Snow and ice in our part of the DMV may be significantly different from what it is elsewhere. Our road seems fairly well prioritized by the county. But it is rural. And those of you who have visited us know our driveway is long and hilly.

As a general rule, if Montgomery County Public Schools are closed due to weather, then we will not be able to handle transport. On weekends and other non-school days, we will exercise common sense and appropriate caution.

Please refer to the following drop-down menu for possible scenarios when inclement weather hits. In all scenarios we value open communication with you.

CLICK ON WEATHER SCENARIO BELOW FOR SOLUTIONS

IF WE CAN HANDLE TRANSPORT BUT ARE DELAYED...

We will update you on our revised target transport window.

IF WE CANNOT PICK UP YOUR DOG AND YOU STILL NEED TO LEAVE TOWN THAT DAY...

You may attempt to drop off your dog at our home.

OR

You may arrange to have your dog cared for by an emergency contact. We then will pick up your dog from your emergency contact during our next available transport window.

IF WE CANNOT RETURN YOUR DOG...

You may attempt to pick up your dog at our home.

OR

Your dog may stay with us at no additional charge. We then will return your dog during our next available transport window.

IF A STORM HAS NOT YET ARRIVED BUT YOU WANT TO ENSURE YOUR DOG GETS TO US BEFORE A STORM HITS...

Your dog may arrive a day early using one of the options available in our standard arrival/departure model. If the standard options are not workable, we may arrange a mutually agreeable time for you to drop your dog off at our home.